RMA – Global Value Lighting

Return Merchandise Authorization (RMA)

Please use this form to request a Return Merchandise Authorization for Lighting Science, EcoSmart or Global Value Lighting products.

Please complete all required fields below and a Customer Service Representative will be in touch to assist you. To view our warranty policy, click here.

All returns must be approved prior to being returned. Shipping costs are nonrefundable.

Customers Full Name*

Complete Shipping Address*

Phone*

Email Address*

Proof of Purchase* (5MB Limit - .gif, .jpg, .jpeg or .pdf)

Supporting Documents/Images (5MB Limit - .gif, .jpg, .jpeg or .pdf)

Purchase Date (xx/xx/xxxx)*

Purchased From*

Item(s) Number*

Quantity Purchased*

Quantity Defective*

Date of Failure (xx/xx/xxxx)*

Is the product installed in an enclosed fixture? Please provide a description of the fixture.*

Please describe the conditions of the room where the product is installed. (Indoor/Outdoor; Wet/Damp/Dry)*

Do you have other LED lights installed on the same circuit? If yes, how many?*

Did the product(s) fail gradually or simultaneously?*

If using a dimmer, please note make/model here.

Additional Details